All orders on full price items are eligible for free shipping, exclusions may apply. Upon receipt of payment, all orders are processed by Viv LaRose within 48 hours. This prompt processing time is critical in ensuring that customers receive their orders in a timely manner. However, it is important to note that due to the nature of the products, which are custom arrangements, the lead times for delivery can vary significantly.

The lead time for custom arrangements typically ranges from 1 to 3 weeks. This timeframe allows for the careful crafting of each arrangement to meet the specific preferences and requirements of the customer. For inquiries regarding order status or specific lead times for particular items, customers are encouraged to reach out via email at info@vivlarose.com. This direct line of communication ensures that customers receive accurate and timely information regarding their orders.

Once the custom arrangements are completed and shipped, they are dispatched via reputable carriers such as FedEx, UPS, or USPS. The shipping duration after dispatch typically ranges from 1 to 6 business days, depending on the destination and the shipping method selected. Customers will receive an email notification containing their tracking number, which allows them to monitor the progress of their shipment in real-time.